Can't See Your Deposit in Your Kuady Account?

No worries! If your deposit hasn’t appeared yet, there could be a few reasons for the delay.

First, check that the transaction was successfully completed by your bank or payment provider, and make sure the account details and amount are correct.

Also, take a moment to review the payment method you selected, as sometimes it takes a bit longer for the balance to update. For more information, check out our article: Available Payment Methods.

If the issue is still there, click on "Contact Us" and share the details—like the date, payment receipt, and transaction number—and we’ll make sure to get it sorted out quickly!