My Kuady Card is lost/stolen - step by step guide


  My Kuady card was stolen/lost. 

    What should I do? 

If your card was lost or stolen, make sure you report and replace it as soon as possible. Login to your Kuady Aapp and follow these simple steps: 

  • 1. Login to your Kuady app 

  • 2. Go to Kuady card section 

  • 3. Select “Block” if you are unsure if where your card is lost or stolen  

  • 4. Click on the “Manage” then select “Cancel” if you are sure you have your card is  lost/stolen 


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  • Once your card is cancelled, you will be able to apply for a new one.


  • We will keep you posted on delivery status.


Enjoy using Kuady Card again!  

If any help is needed, contact the team by writing to [email protected].

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